If your website is working, your visitors will take action. They’ll buy something, subscribe to your blog or newsletter, download your content, and give you their email address. Eventually they may, or may not, become customers or clients. You can increase your customer base, and potential sales opportunities, by using a thank-you page.
When a visitor takes action on a website, typically they’ll receive a thank-you email in response to the action they took. Although it’s a nice gesture and good manners to thank your visitors, you really need to see that a simple thank-you gesture is really a missed opportunity. A really big one!
Instead of just sending a thank-you email or sending the visitor to a simple “thank-you” page, you could be inspiring your visitors to take a second action and improve your site’s performance, both at the same time.
“How do I do that,” you ask?
Here are some ideas. You can come up with even more – just get creative!
Although they’re nice to hear, the words “thank you” don’t really prompt a visitor to do anything in particular, when it comes to your website. If you do it correctly though, a “thank you” page could inspire your visitors to take another action. So use that thank-you page to increase sales opportunities.
Consider what would happen if you did this: on your thank-you page or in your thank-you email, you gave your visitor some additional information about what happens next. For example, say when you’ll be in touch. For e-store customers, tell them what to do if they’re not satisfied, or tell them how they can share their satisfaction and spread the word. For subscribers, tell them when to expect their subscription emails and a preview of the contents. Get them excited! Get them to share info about your site on their social media!
Make your thank-you gesture the beginning of a new conversation. If your visitor has come this far, they’re definitely interested in you and in what you do! Offer them something again, and this time they might reconsider.
Offer to add them to your newsletter or e-course
Take every opportunity to grow your email list. Your visitor is interested in you! Maybe they liked your content. Maybe they liked your blog article, or what you do or what you sell. Take advantage of this interest! Using a thank-you page the right way might prompt them to sign up for something else if you give them another opportunity.
Add a video
Videos are undoubtedly the best way to tell your story. Revenue growth is 49% more with than without a video. Show a video on your thank-you page to deepen your new connection as well as add to their understanding of your brand.
Suggest they follow you on social media
Encourage visitors to connect with you on social media networks. Give visitors a reason to take action; tell them what they’ll gain by following you.
Show off your best content
Use your thank-you page to hold your visitors’ interest. Link to and/or embed your best stuff on it. This is an opportunity to show the content they may have missed earlier.
It could be a popular blog post, video, downloadable PDF or anything else useful or of interest to them. Focus on the additional value this stuff provides and keep the tone friendly and personal.
Show proof and build trust
Build credibility on your thank-you page. Use “social proof” to show you’re an authority. Use testimonials, links to case studies, press mentions, and industry credentials. These can be reused and repurposed from existing ones.
Send an auto-response email
Once your visitor has converted (they’ve become a customer-lead by giving you their email address when they signed up for or bought something) you have one more opportunity to get them back on your website by using an email auto-response system in conjunction with a thank-you page.
Instead of just saying thank-you, use that email as another opportunity to get them back on your site by inviting them back. Provide incentive by using a discount code or a coupon or another interesting gift or freebie.
“It’s easier to deepen an existing relationship than it is to create a new one.
Focus on your visitors while you have their attention.”
Check out my own customer thank you page to see some of these ideas in action. I hope you’re inspired!
I developed Image and Aspect because I believe that professionals need to have an impactful web presence. One that showcases their unique talents, skills, and abilities as well as their values and style. A presence that focuses on social engagement and connection.
I’m passionate about what I do; I like helping fellow humans, I like having all kinds of social connection with others, and I want to give back, to make the world a better place.
I do much of the designing and coding myself, and I also have a wonderful network of professionals that may contribute as well; photographers, copywriters, branding experts.
I love designing and coding beautiful, elegant and responsive web creations. I ALSO teach and help others who want to learn how to do it themselves.
‘Tips and Snips’ is my blog, and it’s full of information and inspiration to help transform any online persona from “meh” to AMAZING! Sign-up HERE to get blog posts right to your in-box every Friday! I write about Design, Marketing, Search Engine Optimization, Branding, Vlogging, Color Theory, HTML5, CSS3, Bootstrap, WordPress, Social Media…anything you’d want to know to get yourself noticed online.
No-one will know about your site, let alone find it, without doing some shameless self-promotion and basic SEO after creating your website.
After creating your website, there are 10 things you should do to promote it to make sure it’s found.
1. Write your webpage titles and SEO descriptions
After creating your website, people won’t be able to find your site unless you do some preliminary Search Engine Optimization. Google has a great starter guide with info on writing meta tags, page titles and incorporating keywords. If you use WordPress, the Yoast plugin is a great option.
Make sure the site looks good on various devices. Use a browser extension like Chrome Developer Tools or the Chrome Window Resizer extension to view your pages on simulated devices like phones, tablets, and laptops, then correct what’s needed.
2. Write a launch story
After creating your website, you need to pitch it to an audience. Make sure you include these components in your story:
Headline — The headline should be brief, descriptive and contain useful info about your site including its’ purpose.
Short story — Include a brief paragraph about your website; what it offers, who you are and what you do, how you got started. Spell and grammar check everything.
Contact Info —Include basic details like the website URL, your name, title, location, and phone number. Add the links to your social media profiles such as Twitter, Pinterest, Instagram or Facebook for verification and more info about you and your business.
3. Create visuals
Use some key images to identify your website for brand recognition, and for use when anyone blogs or posts about your website. Keep images small, no logos or lots of text. Keep it simple.
4. Use a press page
A press page is a web page where people go to read your story and download the key visuals. People who will write about your site will use this information. It’s basically a pre-written article about your site, so make sure it contains everything you want people to know.
Link to the press page when you pitch your site. The press page is your “news-hub” page.
5. Find bloggers and website editors
After creating your website, do some research to find bloggers and influencers that you want to write about your site.
Target particular blogs. Contact at least 30 people to pitch your website. This can be a time-consuming step, but the more pitches you make, the more likely that some of them will succeed.
Submit.co has an extensive list of places to pitch if you’re a start-up or tech-based business.
6. Create the pitch
After you’ve created your website, go ahead and make a list of people to send your pitch. Then it’s time to write. Make it short, interesting and well written. Spell and grammar check, always.
Put your headline in the email subject field, and summarize your website story in the body of the email. Be direct: ask them outright if they would write about your website. Include the link to the site and specifically to your press page.
Write an email to each person, using their name and include a reference to their website. Individualize it. Do not batch or write generic pitches.
For example:
“Hi Matt,
My name’s Diane and I’ve just launched a new online resource for creative entrepreneurs about how to have a wildly successful web presence: https://tipsandsnips.imageandaspect.com
I think your readers would benefit from it, and it would be great if you would tell them about it on your blog.
I’ve prepared a full post, including graphics here: https:// press page URL here
Post about your site in the relevant categories. Include the URL to your site as well as your sites info summary. If people like your site, they may hit ‘like’ or ‘upvote’ it, which will move it up in the rankings.
9. Write a blog post
After you’ve created your website, write a blog post on your website, then share the link on social media. A great way to do that is to use a key visual (visuals increase engagement) and share it along with the URL link to the post on social media channels like Pinterest, LinkedIn, Twitter, Facebook, Instagram, and any others you use.
10. Pitch your site to your own social network
Announce your new site on your social network. Summarize the purpose of the site and provide a link to the landing page. Ask your connections to re-share the link.
I developed Image and Aspect because I believe that professionals need to have an impactful web presence. One that showcases their unique talents, skills, and abilities as well as their values and style. A presence that focuses on social engagement and connection.
I’m passionate about what I do; I like helping fellow humans, I like having all kinds of social connection with others, and I want to give back, to make the world a better place.
I do much of the designing and coding myself, and I also have a wonderful network of professionals that may contribute as well; photographers, copywriters, branding experts.
I love designing and coding beautiful, elegant and responsive web creations. I ALSO teach and help others who want to learn how to do it themselves.
‘Tips and Snips’ is my blog, and it’s full of information and inspiration to help transform any online persona from “meh” to AMAZING! Sign-up HERE to get blog posts right to your in-box every Friday! I write about Design, Marketing, Search Engine Optimization, Branding, Vlogging, Color Theory, HTML5, CSS3, Bootstrap, WordPress, Social Media…anything you’d want to know to get yourself noticed online.
When there’s a job to be filled, hiring managers must typically weed through piles of applications. They skim resumes and CVs to determine who’s worthy of a closer look. Your resume has mere seconds to make the kind of impression that inspires that particular manager to want to toss it into the “keep” pile. So, what makes the difference? You’ve heard it time and time again but I’ll say it once more: your personal brand makes the difference.
Now before you click off of this article, there are a few points that I want to make on exactly HOW to use your personal brand to make that impression.
First off, let me say that I’ve been in the position of sifting through resumes and interviewing potential candidates. They all had similar degrees and work experience, which simply leveled the playing field. Apart from noticing a bunch of clones applying for one job, I needed to focus on what stood out about each one of them. What made one applicant appear different and more interesting than the others?
The “It” Factor
What made a real difference in how I perceived an applicant was if (and how) their personality showed through and how they used that to set themselves apart from the other equally qualified applicants. The way you’re perceived in any media becomes your personal brand.
I absolutely understand that all of us want to be seen and heard, and we all want to be respected and treated like the human beings we are. I hear ya. We’re not simply “candidates” but people. Individuals. And having said that, I’ll also say that screening heaps of resumes that pretty much all say the same thing is mind-numbing. It feels like a bright, warm ray of sunshine breaking through the clouds, while the hallelujah choir simultaneously bursts into song when that one special resumé explodes into sight.
So what makes that difference? A couple of things, actually. Telling a story is one of them. HOW the story is told is the other. Together, these two things, whether you’re aware of it or not, whether you like it or not, become your personal brand.
You have a personal brand regardless of whether or not you’ve put any thought into it. Doesn’t it make sense to intentionally cultivate a personal brand and then use it strategically?
Qualified or Not
Historically, hiring committees prefer the kind of applicant who is a straightforward match. That applicant has gone to the right kind of schools and they have the right kind of degrees and they have applicable work experience aligning with the desired job.
But not all qualified applicants have traveled that route. There is another kind of potential candidate who’s traveled a more circuitous route, like me. Sure, we have the degrees and the experience necessary, but along the way, we may also have held jobs that don’t quite relate or add relevant experience (or qualify us) for the job at hand. In that case, we need to tell the story of our personal growth. Why? Because you see the obvious connections between those former positions and the one you’re seeking, but Human Resources may not. So explain it to them. Guide them through your educational process and those previous job positions to demonstrate how each of them relates to the job you’re currently seeking. What did you learn with each of those jobs? And what does each lesson have to do with the job you’re applying for? Do you see how this makes your resume not only more interesting and engaging, but it also points out to the reader that you’re bringing more value to the table than they originally thought? Those seemingly “unrelated” positions that you’ve held actually bring something important to the company and to the position itself that the other applicants simply lack. Suddenly, an ill-perceived, minimally-qualified job-hopper is now seen as a qualified, multi-skilled, pertinently experienced candidate. They also happen to be perceived as “different” and interesting, because they talk about how they got to where they are now.
The Edge
I say it a lot and I’ll say it again: perception is everything. Regina Hartley, human resources executive at UPS, says “A series of odd jobs may indicate inconsistency, lack of focus, unpredictability. Or it may signal a committed struggle against obstacles”. Overcoming obstacles is also known as “Post-Traumatic Growth.”
When we realize that we are not who we are in spite of adversity, but because of it, that story becomes a heckuva lot more interesting and important to tell, wouldn’t you agree?
Our professional stories are a means to an end. Hiring managers and search committees will piece together a personal brand about you anyway, so give yourself the gift of time to hone and share yours.
You Might Consider-
In a shameless effort at self-promotion, my company, ImageandAspect.com, can create a great-looking custom resumé or CV for you.
A Resumé, Portfolio or CV page is perfect for job-seekers and professionals alike. An online resumé or portfolio allows you to visually express your personality in ways that are not always possible on paper. Use photos, videos and/or animations… upload publications… include personal works of art, drawings or music. Show who you are and what you can do. Your personal brand makes the difference. Be seen. Be heard. Be known.
All packages are beautifully responsive & look great on mobile devices.
“Website design and development” is the creative and technical process of building a website.
A website is a unique interface that connects people to a brand. If we’re talking about an eCommerce store, the site would also provide a convenient and obvious way for customers to buy or order products and services.
Before building a website, you should evaluate your business processes. If you’re a seller, think about your product or service and the specific customer base you’re targeting.
A very common approach for our clients is to request multiple concepts (mock-ups) at the beginning of their web development project. They believe that this will give them a sense of control over the site’s look and feel. Inevitably though, there will be elements from each design that they like, leading to the “picking and choosing” of various elements from each mock-up. Here’s the problem: elements from different designs are not necessarily compatible or even easily combined, and they don’t always present a cohesive or attractive design. This can lead to an inconsistent and possibly amateurish-look. This is jokingly called a “Frankenstein” approach.
So we use a collaborative approach with our clients instead, to shape the design as it’s created.
It’s very important that all parties have a clear understanding of the project goals and the expectations of the website, and it’s target audience. Knowing these will guide the decisions that will be made during the development of the site.
In the same manner, if you’re creating the website yourself, you need to be clear on why you need a website, what its goals are, how you will measure its productivity, who your target audience is, and why.
Producing a quality product takes time. Take that time to explore these questions and answer them honestly.
There are a few other topics to think about before developing your site. Here are a few of them:
Your Domain Name
When thinking about your domain name choice, remember that a good domain name is memorable, reflects your brand, and is nearly impossible to misspell. These qualities are important. Combining Search Engine Optimization (SEO) with brand-identity in your domain name can increase the likelihood of your site appearing higher in a list of search engine results.
Your Site’s Design
Design is subjective. “Beauty is in the Eye of the Beholder”, am I right? So…. having said that, we all need to remember that there is no such thing as the “perfect” design. The desire to achieve perfection leads to “tweak” after “tweak” in order to get it “right”. This isn’t a wise use of your budget or time. You may personally like it, but the site may not achieve your goals or be as user-friendly or effective as it could be. It’s important that the site looks great, yes, but it’s equally as important for it to function properly, be user-friendly, be mobile-responsive and achieve its’ goals.
Your Site’s Security
Websites that conduct online monetary transactions,
such as e-commerce sites, need certain security measures to protect customer
information. To reduce browser-based threats, SSL certificates should be used
on the site. All businesses should
conduct on-going security checks on their site, or have them performed by a
security service.
Your Content
It’s necessary to have high quality, original content on
your site, not only for user engagement but for SEO. Content affects your
site’s ranking in search engine results. Each web page should have at least 150 words and should
include links to credible online resources and
other pages within your website. Your content should be written to echo your
brand. Use a free plagiarism detection tool to ensure that there isn’t
accidental plagiarism in your content. (Google penalizes plagiarism, and they may
remove your site from search engine results.)
Your Images
Everything on a website is considered to be intellectual property and is protected under copyright law. If you plan to use stock photos, they may still be copyright-protected. Using copyrighted images can result in stiff penalties. When using stock images, make sure you have written permission to use them and that you pay any relevant fees.
You can
also use copyright-free images, but be sure you’ve read their terms of use
beforehand.
Your Site’s Style
Think about whether you prefer an uncluttered, muted, minimalistic look with lots of white space, or whether you’d rather have a bright and bold design. Look at several sites within your niche to get ideas.
Your Site’s Goals
Determine what you want your website to do. Once you know exactly what you want
to achieve with your site, it will be much easier to design a site that
delivers those results.
A goal of “Being #1 on Google” or “getting more traffic” should
not be the main goal. That kind of SEO takes time, effort and dedication. SEO is
an ongoing process, best done by professionals who do it for a living.
Knowing your site’s goals will help provide value for your business.
Your Timeline
Do you need this project done in a rush? Is there a specific date you have in mind for its’ launch? Make sure your timeline is realistic considering your skill level, knowledge, and experience in creating websites and promoting them.
Maintenance: who will maintain your site?
A website is kind of like a car; it requires ongoing care and support. Your site may function beautifully today and not so well next year. There are ongoing costs for keeping your site fresh and functional, and there are also costs to you for NOT doing it: like diminished readership, fewer sales, low search-engine rankings, lost clients and customers, high bounce rates, malware, legal issues, broken links, 404 errors, and website repairs that will cost you time and/or money.
If you plan to update the site yourself and do not want to get into the code to do it, then you need a CMS (Content Management System). A CMS handles lots of the technical aspects of a website, like allowing non-developers to easily upload and manage their content.
A CMS can also be used for creating an online community, allowing visitors to create accounts and have their own pages.
Do you need a CMS? Ask
yourself these questions:
What kind of website will it be? Will it be a personal blog? Or a portfolio site with
contact information? A store?
What’s your budget? WordPress is
free, though you’ll still need to purchase your own domain name, hosting, and
any commercial “plugins” or templates that you need.
How many users, contributors, or admins are you going to have? How many people are going to contribute to your site? Do
they need individualized permissions? WordPress allows you to define
different kinds of contributors.
What are your site-updating needs? Will your site be mostly text and images, or will you need
to support multimedia or interactive components like a shopping cart? How much
control do you need over the look of your site?
The more complex your needs, the more you might benefit from a maintenance plan with us, or if you prefer the doing the maintenance and updating yourself, using the WordPress CMS would be a good solution.
Your Hosting Provider
A Hosting Provider is a company that provides
storage space for your site on their server, for a fee. It’s basically where
your websites “lives”.
The kind of hosting you’ll
need is determined by these factors: will the site be static (unchanging) or
dynamic (interacting with users or changing frequently)? Does the site require
room to grow? (By the way, using a personal computer for hosting is very risky,
not recommended, and it requires a costly static IP address.)
Traditional Hosting: With this kind of hosting, the server is housed in a data
center, managed by the hosting company, and requires a subscription to
different standardized packages that suit current or future site needs. There’s
a risk of paying for more resources than are actually needed, or paying for
fewer resources than what will be needed in the future.
Shared Hosting: Still traditional, but
your website shares server resources with other websites, depending on the servers’
capacity. How much your site gets depends on the hosting package you purchase.
Because resources are shared, bandwidth can vary, causing slower page loading,
or 404 “page not found” errors. You might be charged “over-usage” fees when the
site uses more resources than the package provides, and you’ll be required to
upgrade your hosting package, moving the site to a different server and setting
it up from scratch; re-uploading all files, photos etc., and the site being
down 24-48 hours during transition.
Dedicated Hosting: Still traditional, but
all server resources are used for only your website. Much more power, but much
more expensive. There’s still the risk
of paying for more resources than your site requires, or of not buying enough
resources for what site will require later. Administration costs can go up too,
and “over-usage” fees still apply.
Virtual Private/Dedicated Hosting: Still traditional, but resources are shared among sites, but
significantly fewer sites. “Over-usage” fees still apply when the site uses
more resources than the package provides, and you’ll be required to upgrade the
hosting package. Again, this means moving the site to a different (dedicated)
server, and setting it up from scratch; re-uploading all files, photos, etc.,
and the site being down 24-48 hours during the transition.
Cloud Hosting: Very flexible and highly scalable. Cloud hosting uses multiple
servers that are housed in data-centers around the world. The servers combine
as a total “pool” of resources which scale up and down according to website
needs, creating a virtual server. Resource allocation is not fixed: you only
pay for what is used.
Choosing the best hosting solution comes down to what’s “right”
for the business right now while projecting into the next three years of
growth.
Your Color Scheme
Color schemes are important because color has the ability to evoke various emotional responses. It’s vital to consider your company’s niche, target audience, brand, and to incorporate some very basic color theory. Which colors will your target audience respond to? What colors will best convey your brand?
The Website’s Integration with Your Social Media
Social media provides a way for customers to promote your
brand, provide reviews, and stay current about you or your company. Written and
visual content, including product images and video, can easily be shared on
Facebook, Twitter, Pinterest, Instagram, etc. by simply including the
relevant buttons on your site.
Do You Want to Rent or Own Your Website?
By
contracting with us to design and code your site, you will OWN your site. Many
people don’t even realize that there is an issue of “ownership” to be
considered.
When you own your site, you possess the “source code” that was used to develop the site. Without these documents, it would not be possible for you or another developer to edit the pages, or troubleshoot issues in the future. To maintain control over your site, you need to have these source files.
When
you contract with Image and Aspect, you always
get your source files at the end of the project.
Renting
You’re renting your site when you use a “hosted platform” package-solution, (D-I-Y) which is considered to be “Software as a Service” (SaaS), and it has lower up-front investment cost. Examples: Wix and Shopify.
Owning
Owning requires a custom solution, and there’s a higher up-front investment for this dedicated development. Owning allows for customization and integration with 3rd party services, provides greater flexibility and room for expansion.
Summary
Before diving in and creating your website, take the time to explore the answers to some basic questions. Figure out what you want your website to do and how you want it to look and function.
Take the time to read, research, and learn. Draw or sketch your ideas for the site, or create mockups. Take my advice: doing these things will save you a lot of frustration, stress and lost time.
I developed Image and Aspect because I believe that professionals need to have an impactful web presence. One that showcases their unique talents, skills, and abilities as well as their values and style. A presence that focuses on social engagement and connection.
I’m passionate about what I do; I like helping fellow humans, I like having all kinds of social connection with others, and I want to give back, to make the world a better place.
I do much of the designing and coding myself, and I also have a wonderful network of professionals that may contribute as well; photographers, copywriters, branding experts.
I love designing and coding beautiful, elegant and responsive web creations. I ALSO teach and help others who want to learn how to do it themselves.
‘Tips and Snips’ is my blog, and it’s full of information and inspiration to help transform any online persona from “meh” to AMAZING! Sign-up HERE to get blog posts right to your in-box every Friday! I write about Design, Marketing, Search Engine Optimization, Branding, Vlogging, Color Theory, HTML5, CSS3, Bootstrap, WordPress, Social Media…anything you’d want to know to get yourself noticed online.
Image and Aspect is a solution-based web presence development service for creatives, entrepreneurs and solopreneurs. We create impactful online presences that showcase your talents, skills, values & style, while focusing on influencing, engagement & connection.
It’s a collaborative process; we use streamlined project-management & communications tools so you’ll always know what’s happening with your project. And by adding personalized service, you get one-on-one support. We want you to feel equipped, educated & empowered to ask questions & make decisions about your web presence & web platform.
Tips and Snips was born from the desire to give back; to support anyone who has an interest in learning the art and science of web design and coding.
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